Advantage Knowledgebase Item

Ref No:

130218-2601

Last Modified:

Thursday, February 21, 2013

Product:

Advantage Database Server ( General )

Category:

Installation

Title:

ADS Install Fails with "Advantage server file open failed. Reinstall and try again."

Problem Description:

When installing ADS, the installation mostly finishes, but presents an error at the end of the installation. The error message presented is "Advantage server file open failed. Reinstall and try again."

Solution:

This may happen if an antivirus or malware prevention program is running. Try running the Advantage installer as an administrator (Right Click -> Run as Administrator). If the install still fails, disable antivirus/malware software and run the install again.

Note: Be sure to reenable the antivirus/malware software after installation. Also, configure the software to exclude any database files during system scans.