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Advantage Knowledgebase Item




Ref No:
121105-2582
Last Modified:
Tuesday, November 06, 2012
Product:
Advantage Database Server ( General )
Category:
Configuration
Title:
What Configuration Settings Should be Checked to Connect to the Advantage Internet Server Over The Internet?
Problem Description:
What configuration settings should be checked in order to connect to the Advantage Internet Server over the internet?
Solution:
The following are known configurations that need to be checked in order to successfully connect to the Advantage Internet Server over the internet:

- Ensure that the Internet Port is configured to a value other than "0" (zero) within the Advantage Configuration Utility. The port chosen should not be a port currently in use by either Advantage or other applications. For example, Advantage currently uses port 6262 and port 6263, neither of which should be chosen.

- Ensure that the OS or third-party firewall is configured to allow incoming connections on the above port. Advantage clients have the ability to communicate with the server using either TCP or UDP. Ensure the protocol used by the application is allowed. In some cases, it may be useful to allow both TCP and UDP.

- Check the network's modem/router for whether or not port-forwarding needs to be configured. If the server hosting the Advantage Database Server is not available externally, port-forwarding may need to be configured. Check with the modem/router's manufacturer for instructions if needed.

- Ensure that the Data Dictionary is configured to allow Internet Access (Data Architect Data Dictionary Connection -> Right-click -> Properties -> Security tab -> "Internet Access" section -> check the "Enabled" check-box.

- Ensure that the user being used while attempting to access the Data Dictionary has Internet Access capability (Data Architect Data Dictionary Connection -> Right-click On User Account -> "Enable Internet Access").

- Check the client-side connection-string that it includes the Public IP address of the Advantage Internet Server with the correct port (special attention here if the router was configured to use port forwarding, as the port might be different to external/incoming connections). Also, a full path from the Server Side Alias (recommended) or a share folder to the *.add file is required.
ex.
\\162.193.41.145:2001\share-folder\data\path\mydata.add

- Check that the Communication Type (TCP or UDP) specified for the connection matches the communication type allowed through the firewall.

For more troubleshooting help, please check the following location for other possible solutions:
Troubleshooting Advantage Internet Connections
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