This is the detailed walk-through for step 7 of the Advantage 6420 Solution Knowledge Base item located at reference number
061009-1806.
The detailed walk-through for step 8 of the Advantage 6420 Solution Knowledge Base item is located at reference number
061011-1813.
Investigate mapped drives if it is indicated to be a possible factor.
How the ADS.INI interprets yourServerName in conjunction with mapped drives when mapped drive letters are used in the connection string may cause a 6420. How drives are mapped should be considered a factor if a successful connection has been made through the Advantage Data Architect (ARC) (for detailed information on using ARC to troubleshoot a 6420 error, see Knowledge Base item located at reference number
061011-1810) using either the \\yourServerName\sharedDataFolder or \\pingable_IP_Address:configured_port\sharedDataFolder connection string, but you are unable to connect through the mapped drive.
Either edit the mapped drive, or delete the map drive and remap it.